Employment

We are seeking a client-focused and technically-savvy Account Executive to drive business growth and foster long-term relationships within our Value-Added Reseller (VAR) and Managed Services Provider (MSP) business. This hybrid role requires up to 60% travel, engaging directly with clients, prospects, and partners across the region.

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Job Title: Account Executive

Location: North Carolina / South Carolina

Department: Sales / Client Engagement

Reports To: Director of Sales

Job Type: Full-Time

Travel Requirement: Up to 60% (regional travel to clients and events)

About the Role

This position is ideal for a strategic networker—someone who understands the IT services landscape, can identify opportunities within client infrastructures, and thrives on face-to-face engagement to deliver value-driven solutions. You'll be instrumental in expanding our client base while ensuring existing customers receive top-tier service and technology outcomes.

Key Responsibilities

Strategic Networking & Business Development

• Travel regularly to meet with mid-market and enterprise clients, SLED clients, IT decision-makers, and channel partners.
• Attend industry conferences, partner events, and customer engagements to build high-value relationships.
• Identify new business opportunities across hardware, software, cloud, and managed services.
• Deliver tailored presentations and proposals for solutions such as infrastructure modernization, cloud migrations, cybersecurity, and managed IT services.
• Drive net-new sales and pipeline growth through proactive field-based outreach and strategic networking.

Account Management & Client Retention

• Manage a portfolio of existing accounts, ensuring consistent communication, satisfaction, and renewal success.
• Act as a trusted advisor by understanding clients’ technology roadmaps and aligning them with our service offerings.
• Lead quarterly business reviews (QBRs), uncover upsell/cross-sell opportunities, and support lifecycle services post-sale.
• Work closely with engineering and project teams to ensure seamless service delivery.

Internal & Partner Collaboration

• Collaborate with solution architects, pre-sales engineers, and project managers to scope and deliver proposals.
• Maintain strong knowledge of vendor partner programs, incentives, and certifications to leverage value for clients.
• Keep accurate records of pipeline activity, forecasts, and account updates in CRM (ConnectWise).

Requirements

• 3–5+ years of experience in IT sales, preferably within a VAR, MSP, or systems integrator environment.
• Familiarity with SLED and enterprise IT infrastructure, cloud platforms (Microsoft Azure, AWS), networking, and cybersecurity solutions.
• Demonstrated success in building client relationships and growing revenue in a travel-heavy role.
• Strong communication and consultative selling skills, with an ability to explain complex technical concepts to non-technical audiences.
• Experience managing both new business development and post-sale client relationships.
• Proficiency in CRM platforms and Microsoft 365; experience with quoting tools (e.g., ConnectWise Sell, Quosal) is a plus.
• Bachelor’s degree preferred (or equivalent industry experience/certifications).

What We Offer

• Competitive compensation, travel reimbursement, and vendor incentive programs.
• Access to top-tier technology partners and ongoing training opportunities.
• A collaborative team environment with a growth mindset.
• Opportunities to influence the direction of client strategy in a dynamic tech landscape.